APNA BOARD MEMBERS SAN DIEGO 2011 CONVENTION
It is difficult for me to narrow in on only a couple core points that I retained from this 4 day APNA conference, since there were so many amazing speakers and topics shared. The itinerary was jam- packed with so much valuable information such as: how to survive in an online world; how to build your brand with social media; how to meet and exceed expectations of employers; how to retain your top talent in a competitive market; and how to survive and flourish in the nanny industry. Plus there were several opportunities for me to network with other agencies to share ideas, ask questions, and exchange business information, which was invaluable time spent.
Overall, the most important thing I learned is for us at Caring Nannies to lead with relationships and not tools. Relationship-building is everything to our families and our nannies. Those who deliver service and relationships will win. Listening to our families’ and nannies’ needs, responding promptly, and communicating openly creates loyalty and builds lasting and trustworthy relationships. That is our goal at Caring Nannies.
So why choose an APNA agency instead of the others? They are the best of the best! It is highly beneficial to both nannies and parents to choose an APNA agency to represent them. For nannies who consider themselves the best of the best in the childcare industry, they know that when parents want the highest caliber of nannies, they will look for an APNA agency nanny. For parents, they can trust that a reputable APNA agency will be an honest, thorough, ethical business partner throughout this sensitive nanny placement process. Both nannies and parents know that an APNA agency is going to be a constant source of comfort and support.
My 1st APNA conference was a huge success and I look forward to next year’s and many more to come. Jenny Riojas, Placement Consultant