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Nanny background screening is more than a Nanny Background check. The nanny industry – nannies, nanny referral professionals, nanny background screeners and educators – share an overwhelming concern for the wellbeing of the children being cared for by A nanny in their home. We are all child care professionals. Sadly, there is yet another story makingthe news rounds about a nanny hired from an online venue mistreating the children in her care. The nanny was ‘caught’ on a nanny cam.

The International Nanny Association (INA) and the Alliance of Premier Nanny Agencies (APNA) want to inform parents that a computerized background check is quite simply insufficient ‘screening’ to evaluate a nanny applicant. The digital, criminal “background check” creates a false sense of security for families.

True nanny background screening also must include careful, probing interviews, and thorough reference checks. INA  and APNA agency members are experts at nanny screening.

So what do families need to do to carefully screen a nanny applicant?

  1. Verify Applicant Identity: It is only logical to first confirm that the individual applicant is who she says she is. Government issued photo identification should be reviewed at the beginning of any nanny interview. This can be a drivers’ license, passport, or a state-issued identification card.
  2. Gather a Comprehensive Work History: INA member Daryl Camarillo, Stanford Park Nannies, recommends that families “Verify and interview all previous employers (even non-childcare related) and do a thorough accounting for all gaps in work history.”
  3. Interview Carefully: A common mistake families make is using the interview to determine if the nanny is agreeable to hours, pay and scope of duties. This is totally insufficient to find out if this candidate will be a quality nanny. A good rule of thumb is if the interviewer is talking more than the person being interviewed, you are not asking the right questions. Behavioral interviewing is the gold standard.INA member Marc Lenes, Wee Care Nanny Agency, states that “It is imperative to meet and get to know the potential nanny in person. Together you should go over a comprehensive employment application and zero in on gaps in work history, discuss previous JOBS in detail and gauge responses to gently probing questions that will help with the vetting process.”Australia’s Placement Solutions’ Louise Dunham shares “Three techniques we use are 1) listen carefully for the pregnant pauses when questioning a referee ..the nervous schooled referees sometimes confess here; 2) asking an open ended question such as “Describe  to me your typical day looking after a baby and a toddler” will soon show you whether they have actually spent a day doing that and whether they are proactive carers and 3) lastly a trick question ” under what circumstances would you smack a child?” The ONLY answer we want is ‘Never ‘.”Sandra Costantino, Neighborhood Nannies, has more than 30 years experience matching nannies and families. She reports “So often we are told by our families about “gut reaction.”  There is absolutely no substitute for that than in meeting A potential
    candidate in person and looking into their eyes and understanding their body language and their answer to questions asked and their comments in general.  A wealth of knowledge is transferred without even knowing it. You cannot get that ‘online‘.”

4. VerifyReferences:HomeWork SolutionsKathleen Webb advises families to “Personally speak to all references. Verify how they know the applicant. Ask questions and wait for answers. Avoid giving verbal clues of agreement or disagreement.”Fake references are a real problem for families HIRING A NANNY.Experienced NANNY AGENCY staff are highly skilled at detecting references that are simply “off.” When checking a work reference, you may want to ask questions such as “When did she work for you?” or “Tell me about your children – how old were they?” You will be surprised how often the person coached to give the reference trips up on the fine details. When talking to a nanny’s references, experienced reference checkers often try to obtain a third party or ‘wild card’ reference. This would be someone else known by both the reference and the candidate whom you may use as an additional reference. Third party references are invaluable, as they have most likely not been cherry-picked by the candidate and have not been briefed on the reference check ahead of time.

5. Schedule a Second, Working Interview: Bring the candidate back at a time when you and the children are both present. Allow the applicant to observe your typical family rhythms, patterns, and interactions. After some orientation, step back and allow some time for the applicant to interact with the children independently (you observe). Of course you will pay the applicant for her time.

The International Nanny Association (INA) is dedicated to helping families find quality in-home childcare. The APNA is a regulated membership organization that establishes standards in the nanny and household staffing industry. Both organizations recognize that families are increasingly turning to online nanny recruiting venues when hiring. The INA and APNA feel strongly that the information above can assist a family to better screen their nanny job applicants. We further recommend that families who are not confident in their interview and screening skills, or simply do not have the time or talent to perform this thorough vetting, strongly consider engaging the services of a professional NANNY REFERRAL agency. “Liking a nanny isn’t enough, we’d would argue your children deserve more,” advises Jami Denis, ABC Nannies.” Hiring a professional nanny agency to walk you through the screening, interviewing, hiring and employment process allows parents peace of mind when they need it most.”  APNA member agencies can be found at the online directory athttp://apnananny.org. INA member agencies can be found in the online directory at Nanny.org.
Thank you to our partners at the INA for this guest blog

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Nanny of the Month, Tina Steinke, is a down to earth Phoenix nanny with three years of professional experience with ages newborn through five years. She loves everything domestic, teaching and encouraging children and making a home run smoothly and effortlessly. She loves the physical part of this career, including playing, being creative, teaching, organizing, cleaning and cooking. She tells us, “I could be out in the corporate world, but I feel that family life is so important and if children can have that stable person in the home that brings them security, I can bring that to them.”
She’s worked in homes with at-home Moms, and says, “Juggling a home and young children is a lot”. She’ll clean the kitchen, stock the diaper caddy, get meals together, clean and do laundry, allowing an at-home Mom more quality time with the children. Her biggest strength is her ability to multitask and her organizational skills. Tina has a calm, effective manner and an upbeat, happy, energetic and cheerful personality. Some of the fun activities she sets up for children are little tubs of water outside with plastic cups for water play, paper crafts, art, music, making obstacle courses, ribbon flags for twirling or dancing.

She loves taking children to the park, stroller walks, or making pictures for Mom and Dad. She home-schooled her children for eight years and incorporates reading books with every activity. “There’s so much

activity that makes children’s brains mush.” Tina is good at talking to children and teaching them about the world and then helping them connect the dots, think about things and be creative. She asks questions, asks about feelings, sings songs while in the car or on walks. When we asked Tina about her favorite memories she mentioned, “The precious and humorous things that come out of a two or four year old’s mouth. The way they process things is so funny. The big smile that comes on their face when they know I’m cooking their favorite meal.”
During down time, Tina is happy to straighten, organize a pantry, clean out a fridge, prepare food, go grocery shopping, or organize. “I love doing that, making things more user friendly, and I do family laundry in between. “I really enjoy when the family gives me responsibilities. That’s why I love children and home management, because it’s active work.” Tina recently accepted an after-school nanny position in her North Central Phoenix neighborhood with an eight year old boy and a six year old girl, and is doing a trial week with the family to assure it’s a good match. In her free time, Tina enjoys sewing, swimming, hiking, biking, playing games, crafts of all kinds and reading.

Beth Weise

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