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What are the pros and cons of using an online nanny site vs a nanny agency? Your greatest concerns in life revolve around your children and home. When you need some extra help at home, a nanny or babysitter, how should you  go about finding the perfect one, the one just right for your family? 

Should you go with a ‘do-it-yourself’ online site? Or hire a service to do the sleuthing for you. What are the pros and cons of using an online nanny agency versus a full service agency? We checked with some experts in the industry and have some pros and cons to help you decide which way is best for your family.

Complete control. An online company gives parents complete control over the process. Some parents feel that they know their needs and their family better than anyone, and want to do it all themselves.

Price. An online service is much less expensive initially than an agency. Some online companies charge only $45 per month and a Phoenix nanny agency can be anywhere from $800 to $3,500.

Candidates. There are lots of candidates to choose from. There are outstanding, experienced candidates mixed in with others. Experience levels vary greatly. For example, Care.com requires candidates to have worked in three different homes at least one time each. Most ‘brick and mortar’ agencies require a minimum of one to two years experience outside friends and family.

Convenience. Since it’s all online, a parent can do a lot of the work after hours.

Cons of an online service

Time. Initially it may seem easy and some families find a great choice quickly and move forward, but others find it confusing because there are so many nanny candidates and it takes a lot of time to review resumes, interview candidates, call references, get quality background checks, get copies of Driver’s Licenses, proof of auto insurance, First Aid, CPR certifications and validate the knowledge base of each candidate.

 

One family was successful, but recounts: “I found someone good but it wasn’t easy. I spent a lot of hours interviewing and checking references…hours that I didn’t have. I saved some money, but if I had it to do over, I would find an agency that does more of the work.”

Another comment was, “I didn’t realize all the stuff that ultimately fell on my plate.” And again, “I had no idea that they don’t even meet the nannies. They have a lot of resumes but I gave up after a while. It was like finding a needle in a haystack.”

Pros of a Full-Service Agency

Streamlined Hiring Process: An agency has the ability to determine your needs and send candidates for interviewing within a day or two. Judi Merlin of A Friend of the Family Staffing Corporation in Athens, Georgia, tells us that her vetting process for nannies takes 15-20 hours.

“We have found that only 1 in 10 applicants successfully complete our process,” she adds.

There for you during and after the placement. One of the most valuable benefits of going with a nanny agency is being able to work with one person who will guide you through the process. One family in the Breedlove survey stated: ” I liked being able to do a lot of the work online to save time. But I thought most of their nannies were un-hireable and I didn’t have anyone to call when I needed help.” Mimi Brady of Westside Nannies in Los Angeles tells us: “Most agencies always provide ears to listen, even after a nanny has been placed, and this can be extremely helpful in working on glitches regarding training your new nanny and miscommunications.”

Back-up help and support. If a family uses an agency, they can call for a last minute substitute sitter in case of an emergency. If a placement doesn’t work out, most agencies guarantee the placement for three months.

If you  have any questions about the process of finding just the right nanny or babysitter for your family, we’re glad to help. You can give us a call at 480-946-3423 or fill out a Family Application to start your personalized search today.

Cons of a Brick and Mortar Agency

Price. It is definitely more expensive to hire a nanny or babysitter though an on-line service, but time and having a stress-free experience are more valuable to many families than the money they would save.

Loss of control. Some parents prefer to be in charge of the whole process themselves.

Pros of a Do it Yourself Website

Failure Rate. One out of three online hires results in a failed placement, according to a study by Breedlove, a nanny tax service. There is also the consideration of a failed placement and children who have grown to like a nanny or babysitter only to have them leave. There is also the fear factor of meeting a person in your home who may not be who they seem.

Each family’s budget, time constraints and priorities are what will determine the best way to go about hiring a nanny or babysitter. The bottom line for every family is the safety and well-being of their children.

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Carol is a warm, vibrant and highly dedicated nanny with over six years of nanny experience with three families! She started babysitting at age 10. With a medical degree, she was working at a very busy medical clinic as well as setting up specialty clinics in Minnesota until her family relocated to Phoenix. “It was very stressful and when we moved to Arizona, I just wanted to get out of the healthcare field and be able to play and just have fun, caring for children. No stress, no drama. I just love nannying-it’s just the best,” she confided. In the Fall of 2012, we placed Carol as a nanny with a 3 year old girl two days per week, and just this week, she took an additional part-time nanny job for two days with a two year old and a newborn.

Carol loves children, and it shows! “They’re so much fun!” she shared. ‘Kids need to feel special. It’s a lot of work, but its so much fun. It’s about building a relationship with the children and the parents. If the children are happy, the parents are happy, and then I’m happy. it’s a win-win”. She’s fun-loving and active with children in all her nanny positions, diving into the pool for toys, playing hide ‘n go seek, tag, bike riding, reading, walks, exploring, and encouraging independence as much as possible. “One key is letting them win games. It makes them feel so special when the parents come home and they say, ‘Mom, I beat Carol at ‘Pig’!’”

Carol is flexible, and has done extensive travel with past families. Carol’s own family works around their schedule. Her current family flies her to Chicago frequently and once they brought Carol’s 10 year old daughter along so her six year old charge would have someone to play with and they had a blast: “We went to the park, the zoo, we walked miles. My nanny job works so well. My employer is the kindest lady ever! She’s been so kind to me. This nanny position has been a really good thing for me. I don’t look at it so much as a job. I love it and do whatever they need me to do.”

With her young Kindergarten charge in tow, Carol can be found exploring on a Saturday with a backpack filled with water and snacks and no plans. “Its’ an adventure and we see where we end up. I like to come up with fun things, like: ‘Today we’re going to see how many parks we can play at’”.  They call it park-hoping and found 6 parks in one day. “She’s so smart for her age,” remarks Carol about her charge. We’re always cooking and baking, and doing tons of crafts. We go to Michaels, pick up craft items, do painting, or make cards. The parents went off for a weekend and we put paint on her hands and feet and prints all over a paper and we hung it up with the words: ‘Happy Birthday, Dad.’”

Carol is compassionate, patient, adventurous, cheerful, and her medical background makes her extra safety-conscious. She loves teaching sports skills like hitting a ball with a bat or swimming. A favorite memory was a little fellow who loved basketball. Carol lowered the net so he could be successful. Carol is experienced with infants through school age, and is a pro at potty training. She’s happy to help with homework, do family laundry, straighten up the house, menu plan, grocery shop, run errands and is a gourmet cook!

Carols own daughters are 10, 15 and 18 years old and her husband travels a lot. “My kids are pretty self-sufficient, and normally I’m home by 4-5 in the afternoon. Her family loves to go camping and travel in their motor-home. This summer she took her paraplegic cousin on a month long motor-home trip, and cared for him 24/7 with her 10 year old. Her close-knit family loves any kind of outside activities, camping at Lake Pleasant, and other favorite places. Thanks for all your great work, Carol, and congratulations on your new position!

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Nanny agencies around the country have been turning away requests from families for the traditional after-school nanny. What’s happened to the traditional college students?

This fall, Caring Nannies had nine After-School Nanny positions available. We were unable to place any of them! Nanny agencies around the country are no longer even accepting these requests. Where have all the traditional after school nannies gone? For the past 31 years we’ve been able to source students from ASU and the surrounding community colleges to fill these crucial positions typically from 2 to 6 pm. The nannies have their traditional classes in the mornings, drive to pick up the  school-aged children, take them home for a snack, and then get started on homework. They transport them to appointments, dance, soccer or Karate practice with socks, tennis shoes, tights and mouth guards. These hardworking nannies  throw in a load of laundry and prep dinner or at least get a salad ready or feed and bathe the kids. They’re typically paid $15 to $16 per hour and it’s worked out great. But now they’re just extinct. They don’t apply for these jobs. The truth is, they need full-time hours to meet rising costs of school, and they’re doing online classes so they can do it all. Or, according to Daryl Camarillo at Stanford Park Nannies in Menlo Park,  they’re seeking positions that will compliment their resume or matche their career paths.
Caring Nannies has a few suggestions.

1. Keep your child in an after-school program and try to utilize Saturday sports and dance options.

2. Give an after-school nanny a higher wage, like $18-$20 per hour.

3. Give the nanny longer hours. Give her 30-35 hours per week and expand her duties. She may cook 2-3 family dinners per week. She can grocery shop, do family laundry, iron shirts, make travel plans, research summer camps, or do full housekeeping. Over the course of a week, she can focus on 1-2 areas of the home per day and clean the entire house within a five day stretch.

4. Another suggestion from Daryl is to be satisfied with semester-long placements, as college students change classes, since students change teachers sometimes each semester. You can have the outgoing nanny help hire and train the new one.
5.  By the age of 12, many families allow a child to stay home alone. Clinical psychologist Angela Bowers feels that children ages 10 and over have the ability to stay home for a couple of hours occasionally, but that it shouldn’t be overdone, since they can begin to feel lonely and isolated. Determining factors are how responsible they are, who their friends are, and if they know how to handle emergency situations.

It’s frustrating, we know. Spring is right around the corner and our recruiting staff is walking the campuses at the Mary Lou Fulton Teachers college in Northwest Phoenix, Grand Canyon UniversityParadise Valley Community CollegeScottsdale Community College,  Mesa Community College and ASU main in Tempe, talking to career services, posting on job boards and still not getting quality experienced applicants. We want to help in any way we can. I hope some of these suggestions help if you’re searching for after-school help after the holidays.

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