When Jenny Riojas walked into the Caring Nannies’ office in the spring of 2011, our staff agreed unanimously that Jenny was the “It” girl we needed in our office! But Jenny had come in for a part-time nanny position, three long days per week, and at that time, she wasn’t wanting to work full-time. We definitely needed someone five days per week.
She had every quality we could ever want: 10+ years of nanny experience, 3 years of office experience, prior experience as a Placement Consultant at ABC Nannies in Denver, Colorado. She was professional, with a Bachelor’s Degree in Elementary Education, well-spoken, warm, animated, and experienced both as a nanny and a Mom, with two boys, ages 6 and 4. It took some convincing to get Jenny to agree to work in our office! Happily for us, the family we sent her to did not interview her fast enough–that does sometimes happen– and we worked out a compromise: she could work at home two days per week to be Mom to her boys, and in the office three days per week.
She started out as the Nanny Recruiter and loved finding and vetting exceptional nannies. However, I soon realized that I needed to give her the bigger role of Family Placement Counselor, so I could take care of the myriad of tasks that go along with running a business. Again, it took me awhile to convince Jenny. She enjoyed her role as Nanny Recruiter, working personally with the nannies, and she was great at it. However, she was willing to take on the next challenge. Once she began working directly with the clients, she developed an immediate rapport with them which is so essential in this business. She had so many detailed questions for the families about exactly what they wanted; was so attentive to detail in the matching process; and was so relatable to the nannies — that she was an instant success.
In the five years since the day she walked in, Jenny has taken Caring Nannies to new heights: by expanding our Temporary Services to include Event Care, and Corporate Back-up Care; by initiating a new software program that saves our staff valuable hours; by being an integral part of our education / training programs; and by continual growth of the domestic staffing side of the business. Her husband Jason has now taken over the accounting and bookkeeping as well.
Our own personal families have grown close over the past 5 years and Jenny has offered many a time to fill in the gaps with my own grandkids when I can’t be there. She brings Jason and her boys, now 11 and 9 to family parties and celebrations, where her parenting skills always bring remarks, like: “Those are the sweetest and best behaved boys I have ever met!”
At the end of 2015, Jenny purchased Caring Nannies from me after 32 years. I thought that after all that time, I would feel like it was one of my kids and miss it terribly. However, I am so busy with my second career, that I hardly have time to even think about it. I have five grandchildren that are five and under, with two more in the works. I enjoy teaching English to new refugees, going to hot yoga in the middle of the day, going on 20+ mile bike rides with friends, gardening, coordinating a class, studying, and a myriad of fun activities that don’t require me to sit at a desk all day! I think I am busier than before I retired!
I am grateful to Jenny for all the years of service she’s given our families and nannies and our corporate clients, and I’m excited to see where she takes Caring Nannies!