It was a testimony to the Estate Manager’s and Home Manager’s expertise in pulling off a perfectly coordinated, relevant event with exquisite attention to detail. We were able to network with vendors such as ADT, TROV, Miele, Pall Mall Art Advisors, Lugano Diamonds, Limolink and Pioneer Linens.
After a tantalizing lunch sponsored by TROV, Chicago Chapter President David Barrie and principal Chris Stephenson presented “Setting Service Level Expectations in Business and the Estate”. David Barrie then accepted the DEMA 2012 “Humanitarian of the Year Award” which was awarded to The Stephenson Family of Cancer Treatment Centers of America. CTCA has worked tirelessly to uphold the widely acclaimed “Mother Standard” of care in an effort to provide the very highest caliber of treatment and compassion to patients battling cancer.
An instructive woprkshop on “Acquiring and Caring for Fine Jewels” presented by Moti Ferder and his office manager Stuart Winston whose presentation underlined the importance of having the right company maintain and transport jewelry.
We were able to hear speakers like Charles MacPherson of Charles MacPherson Academy for Butlers and Household Managers discussing ‘Boundaries’, presentations by Chuck Horst & Doug Greenberg “Caring for Couture Wardrobes”, Avi Ben David’s “High Security Locks- eCylinders and Access Control, Alexander Dahlgren’s “How to Choose the Best Vendors & Contractors”.
Anita Heriot of Pall Mall Art Advisors presented “Art as an Asset: Protecting Your Client”. Bonnie Low Kramen provided insight into her experiences with her presentation, “For the Love of It: Game Changing Secrets from a Celebrity Assistant”. “Mastering the Arrangement of a Private Jet Flight”, was presented by Ngaire Duncan and Steve Feldman introduced members to “Recycling Luxury Kitchens”.
Session two included presenters Katie Vaughn and Mimi Brady of Westside Nannies who presented “Happy Wife, Happy Life: The Most Important Hire You Will Ever make” while Jim Henderson tackled “Why Downsizing is so BIG Today” with “Productivity Tips & Tricks”. Vickie Evans simultaneously provided members with instruction on utilizing Word and Excel in “Covering Excel & Word”.
Beth and Jenny with the representative from ADT
The last session of the day was kicked off by Teresa Leigh, of Teresa Leigh of Household Risk Management on “Conflict with the Family”. In addition to Ms. Leigh, Shelley Whizin presented “What about You? The Balance Between Management & Personal Life”.